Terms of Service
Terms of Service
These Terms of Service govern your access to and use of ryvikacoffee.shop, including any content, functionality, products, services, and transactions made available through the Site. By accessing or using the Site, you agree to be bound by these Terms of Service and our related policies.
1. Scope of Services
Ryvika Coffee operates an online retail website that offers products for purchase by customers located in the United States. Our services include product display, online checkout, customer support, and order fulfillment within the shipping area stated on the Site.
We currently sell only within the United States, including all 50 states. We do not offer international shipping. We do not accept custom-made, personalized, or made-to-order product requests unless clearly stated on a specific product page, and at this time such custom products are not offered.
2. Acceptance of Terms
By visiting the Site, browsing product pages, contacting us, or placing an order, you acknowledge that you have read and agreed to these Terms of Service as well as our Privacy Policy, Payment Policy, Refund Policy, and Shipping Policy.
3. Eligibility and Use of the Site
You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site in a way that violates any applicable law, regulation, or third-party right.
4. Account Registration
Customers are not required to register an account in order to browse the Site. In some cases, checkout or order-related functions may request information necessary to complete a purchase or provide customer support.
If any account or login feature is made available in the future, users will be responsible for maintaining the confidentiality of their login credentials and for all activities conducted through their account.
5. Account Security
If you create an account or use any login credentials on the Site, you are responsible for safeguarding your account information and notifying us promptly of any unauthorized use or suspected breach of security.
6. Prohibited Conduct
You agree not to:
Use the Site for unlawful or fraudulent purposes
Attempt to gain unauthorized access to the Site, its servers, or related systems
Interfere with the operation, security, or functionality of the Site
Upload malicious code, scripts, or harmful content
Use automated means to scrape, copy, or exploit Site content without authorization
Misrepresent your identity, payment information, or order details
Use the Site in a way that infringes intellectual property or privacy rights
7. Product Information and Availability
We aim to present product information accurately, including descriptions, pricing, and availability. However, minor errors, typographical issues, or updates may occur. Product availability is subject to change without prior notice.
8. Pricing, Taxes, and Shipping Charges
All prices shown on the Site are listed in U.S. dollars unless otherwise stated.
We offer free standard shipping on eligible orders shipped within the United States. We do not offer optional shipping upgrades or express delivery services.
Applicable taxes, if required, may be calculated and displayed during checkout. Unless expressly stated otherwise, listed product prices do not automatically mean that taxes are included. The total payable amount, including any applicable tax, is shown before payment is completed.
We do not charge optional service fees or hidden checkout fees.
9. Payment Terms
We currently accept PayPal only as the payment method on the Site.
When you place an order, payment must be authorized and completed through PayPal before the order can proceed to processing. By submitting payment, you represent that you are authorized to use the chosen payment method and that the payment details are valid.
If a transaction is canceled or reversed, some third-party payment processing charges or banking-related fees may be non-refundable where those charges have already been assessed by the payment provider.
10. Shipping Terms
We ship only within the United States, including all 50 states.
We offer Standard Shipping only. We do not provide expedited or express shipping. Our daily order cutoff time is 5:00 PM (UTC-8 / America/Los_Angeles) on business days.
Estimated processing time is typically 0 to 1 business day, and estimated transit time is typically 3 to 5 business days after dispatch. These timelines are estimates only and are not guaranteed delivery promises.
Free shipping does not include installation, unboxing, setup, assembly, haul-away, or other in-home services.
11. Returns and Refunds
We accept returns only for items that are defective or damaged in transit. We do not accept returns for non-quality-related reasons, including change of mind or buyer preference.
If an item is damaged during transit, the customer must report the issue within 72 hours of the recorded delivery time and provide the required supporting materials, including photos of the item and packaging.
For approved returns involving defective or transit-damaged items, we bear the return shipping cost. Approved refunds are issued to the original PayPal payment method. Refunds are generally processed within 5 business days after the returned item is received and inspected, although posting time may vary depending on PayPal or the customer’s financial institution.
12. Intellectual Property
All content on the Site, including but not limited to text, product descriptions, graphics, images, icons, logos, page layouts, website design elements, software, trademarks, and other materials, is owned by or licensed to Ryvika Coffee and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, republish, display, transmit, create derivative works from, or otherwise use any Site content without prior written authorization, except for personal, non-commercial use that does not remove proprietary notices or violate applicable law.
13. Disclaimer
The Site and its content are provided on an as-available basis for general commercial use. We make reasonable efforts to keep information current and accurate, but we do not represent that the Site will always be uninterrupted, error-free, or free of technical issues beyond our control.
Nothing in these Terms excludes rights that cannot be excluded under applicable law.
14. Privacy and Data Protection
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
15. Modification or Suspension of Services
We may update, modify, suspend, or discontinue parts of the Site or related services as needed for operational, legal, security, or business reasons. Any such changes will be reflected on the Site as appropriate.
16. Limitation Related to Site Use
To the extent permitted by law, we are not responsible for losses arising from circumstances outside our reasonable control, including carrier delays, network interruptions, technical outages, or events affecting service providers involved in payment or delivery. This does not limit rights that apply under mandatory law.
17. Governing Law and Dispute Resolution
These Terms of Service and any dispute arising out of or relating to the Site, any order, or any transaction with us will be governed by the laws of the United States and the applicable laws of the State of Nebraska, without regard to conflict of law principles, except to the extent superseded by applicable federal law.
The parties will first attempt to resolve disputes through good-faith communication. If a dispute cannot be resolved informally, the matter may be brought before a court of competent jurisdiction as permitted by applicable law.
18. Contact Information
If you have questions about these Terms of Service, please contact us at:
Website: ryvikacoffee.shop
Email: support@ryvikacoffee.shop
Phone: +1 (402) 716-1142
Address: 8101 O St, Lincoln, NE 68510, United States