Privacy Policy

This Privacy Policy explains how ryvikacoffee.shop collects, uses, stores, shares, and protects personal information when you visit our website, place an order, contact us, or otherwise interact with our services.

1. Information We Collect

1.1 Information You Provide Directly

We may collect information you provide directly when you use our Site, including:

Name

Billing address

Shipping address

Email address

Phone number

Order details

Customer service communications

Any photos or documentation you submit for claims, support, or approved return requests

1.2 Payment Information

Payments on our Site are processed through PayPal. We do not store full payment card numbers on our servers. Payment-related information is handled by the payment provider according to its own privacy and security practices.

1.3 Information Collected Automatically

When you visit the Site, certain information may be collected automatically, including:

IP address

Browser type

Device type

Operating system

Referral source

Pages viewed

Time spent on pages

Clicks, browsing behavior, and interaction data

General location information inferred from IP address

2. How We Use Information

We may use personal information to:

Operate and maintain the Site

Process and fulfill orders

Communicate with customers about purchases and support requests

Verify transactions and reduce fraud risk

Review claims involving defective items or shipping damage

Improve website performance, usability, and service quality

Comply with legal obligations and enforce our policies

3. Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to operate the Site, remember preferences, analyze traffic, improve performance, and support security and advertising-related functions where applicable.

3.1 Types of Cookies We May Use

Strictly Necessary Cookies: These are required for core site functions such as page navigation, checkout, security, fraud prevention, and session management.

Performance and Analytics Cookies: These help us understand how visitors use the Site, which pages are visited, and how the Site performs.

Functional Cookies: These may remember settings or preferences to improve user experience.

Advertising or Measurement Cookies: These may be used to understand the effectiveness of campaigns, limit duplicate ad exposure, or support remarketing where such tools are active.

3.2 Third-Party Technologies

Some cookies or similar technologies may be set by third-party service providers that help us operate our business, such as website platform services, payment processors, analytics providers, fraud prevention services, or advertising partners.

3.3 Cookie Control

Most browsers allow you to control cookies through browser settings. You may be able to block, delete, or limit cookies using your browser controls. Please note that disabling certain cookies may affect the functionality of the Site, including checkout and account-related features where applicable.

3.4 Advertising Choices

If advertising or measurement technologies are used, you may also be able to limit certain ad-related tracking through your browser settings, device settings, or applicable third-party opt-out tools.

4. How We Share Information

We do not sell personal information in the ordinary course of business. We may share information with trusted service providers as necessary to operate the Site and fulfill orders, including:

Website and ecommerce service providers

Payment processors such as PayPal

Shipping and logistics providers

Fraud prevention and security vendors

Analytics and technical service providers

We may also disclose information if required by law, to respond to legal requests, to protect rights or property, to investigate fraud, or in connection with a business transfer where permitted by law.

5. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer support, dispute resolution, legal compliance, fraud prevention, tax recordkeeping, and enforcement of our agreements. Retention periods may vary depending on the type of information and the applicable legal or operational need.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no system or transmission over the internet can be guaranteed to be completely secure.

7. Your Choices

You may contact us to request access, correction, or deletion of certain personal information, subject to applicable law and legitimate business or legal retention requirements.

You may opt out of promotional emails by using the unsubscribe link in the email, if promotional messaging is sent, or by contacting us directly. Transactional or service-related communications may still be sent when necessary for orders or account-related matters.

8. Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. U.S. Sales Only

Our store currently sells only to customers located in the United States. We do not offer international shipping at this time.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with the revised effective date where applicable.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Website: ryvikacoffee.shop

Email: support@ryvikacoffee.shop

Phone: +1 (402) 716-1142

Address: 8101 O St, Lincoln, NE 68510, United States